Payment policy

This payment policy explains which payment methods are accepted at LunorWear and how payments are processed when you complete an order on our website.

By completing a purchase on our website, you confirm that you are authorized to use the selected payment method and that the payment information provided is correct and complete.

Accepted payment methods

We accept the following payment methods at checkout:

  • American Express (AMEX) – High-security credit card.
  • Apple Pay – Fast and secure mobile payments via Apple devices.
  • Diners Club – International credit card.
  • Discover – Global debit card.
  • Google Pay – Digital payment via Android and Google account.
  • Mastercard – Globally accepted payment card.
  • Shop Pay – Fast payment via Shopify with saved information.
  • Visa – International debit and credit card.

All payments are processed securely through Shopify's PCI-certified payment infrastructure. We do not store or have access to your full card details.

Currency

All prices and transactions on lunorwear.com are processed in Danish kroner (DKK) , unless otherwise clearly stated at checkout.

Payment authorization and verification

By placing an order, you authorize us to charge the full amount, including any taxes and shipping costs, to your selected payment method.

In some cases, additional verification may be required to protect against fraud. If the payment cannot be approved, the order may be delayed or canceled.

Declined or failed payments

If your payment is declined, we recommend that you:

  • Checks that your payment information matches the bank's information
  • Trying an alternative payment method
  • Contact your bank or payment provider for further assistance.

LunorWear is not responsible for any fees or costs that may be charged by your bank or payment provider.

Refund

Approved refunds will be issued to the original payment method used at checkout.

Refund timeframes are described in our Returns and Refunds Policy and may vary depending on your bank or payment provider.

Contact

If you have any questions about this payment policy, please feel free to contact us:

Email: info@lunorwear.com
Phone: +31 970 10284067

Registered address:
Turkooisstraat 3, 9743 KX Groningen, The Netherlands

Contact us via the contact form

Opening hours:
Monday–Friday: 09:00–17:00 (CET)
We strive to respond to all emails within 12 hours .